Return Policy

RETURN AND EXCHANGE POLICY

Last Updated: 11/14/2024

Thank you for shopping at https://javajunction.cafe

If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://javajunction.cafe

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

Product that are bought from the Physical Stores can be returned. All Items are eligible for return except the products that are: Coffee: We apologize for the inconvenience, but we are not able to accept returns on whole bean or ground coffee due to food safety concerns. If you are not satisfied with your coffee purchase, please email info@javajunction.cafe. We are happy to help you find a coffee you love or work with you to find a solution to your problem.

You are always required to ship back the items by following the shipping instructions:

If applicable, we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address: 56 Main St S. Brockport, NY 14420. Please make sure to include the return slip in the package.

 

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • Product must be returned in its original packaging
  • Product wasn’t used or damaged
  • Product must have the receipt or proof of purchase

Aside from these conditions there are products that can be returned but are not refundable as stated in the following:

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, please do not hesitate to contact us through our:

Email Address: info@javajuncrion.cafe

You will be updated on your Return Status through EMAIL, provided that contact information was provided.